Facilitation: Develop Your Expertise provides the structure to enable specialists and managers alike to facilitate effectively.
This book is the core text for the APMG Facilitation Foundation and Practitioner certifications.
Based on the ‘Process Iceberg®’ methodology, with its pragmatic and practical approach, the guidance in this book can be applied in a wide variety of organizations and situations. Part one of this book aims to give potential Facilitators the ability to understand the concepts and how they can be applied in practice. Part two of the book contains 41 Models, Tools and Techniques.
'Facilitation: Develop Your Expertise' can help anyone facilitate, through application of a process.