Shipping

Do you offer international delivery and is there an additional cost?

​​​​​​You will be given all available delivery options for the product you have chosen at the time of ordering. The cost of delivery will be displayed to you at the time of purchase.

Depending on the product you order or the delivery option or address you choose, delivery costs may also be charged (see “Delivery” and our Conditions of Sale for further detail). Such additional charges will be clearly shown during the checkout process automatically and included in the 'Total Cost'.

Where applicable, we will post, or arrange a courier on your behalf, for the products ordered by you to the person and address you give us at the time you make your order. For goods delivered outside of the UK, you or the receiver of the parcel (as applicable) are responsible for all customs formalities for the import of the products, including customs clearance and payment of customs duties and local taxes where required. We advise you to check any customs formalities and the import charges applicable in the country of destination before ordering products to be delivered there.

How long will my order take to reach me?

Your order is usually dispatched the day after you have placed it (this does not include weekends so orders placed on Fridays will be despatched on the Monday).

Your order is then dispatched by DHL. The normal delivery time for any UK order is 1-2 days but please allow 3-5 working days for your order to be delivered. International orders also usually take 3-7 working days depending on where they are being shipped to.

What delivery method is used?

All orders are all sent via DHL.

What if I am not at home when the parcel arrives?

A signature will be required for all orders.

When you order please give an address where someone will be home to sign for the order, if this is not possible the courier will provide information on how to collect your order or rearrange delivery.